On-site search: for better or for worse

I just came across another discussion about on site search. This one is rather thought provoking as it asks the question: would there be times when you wouldn’t want site visitors to use your on site search facility. Of course we all want to think site designs and site navigation are so wonderful that no one would need to search, but unless a site’s internal search engine was so poor I can’t think of another reason not to want visitors to search.

What do you think?

Be sure to read the linked item on Avinash’s blog about internal site analytics for another perspective!

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