Author Archive

Feb
04

Analytics Referrer Spam

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Recently my associates and I have been seeing something in our Google Analytics reports we now know to call referrer spam. This post very neatly documents all the particulars of this latest ploy. In the article the author recommends not visiting the oddball referring sites, which is a rather irresistible thing to do as a web analyst. It is our very nature to visit new referring sites to see how our content is being referred to, etc. Bad news is, the way the perps are going about this, you won’t ever find any links to your site on these referring sites. I’m sure it will be only a matter of time before there is a clever response from the web analytics community or from the analytics providers themselves. Time for another game of cat and mouse, unfortunately; and, a good reason to frequently review your web analytics reporting!

Update: more information is available at this post, and includes other links you may find in your reports. I am not mentioning specific domains because they are listed in the posts I’m linking to, and I don’t want to give them any more attention since the attention they’ve earned was ill-gotten to begin with.

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Feb
04

“Hate” surfing

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It’s a new term I heard yesterday. “Hate” Surfing is when a business owner surfs the web looking around to see what others have posted about her business, such as negative comments, etc. This is part of the bigger picture called Reputation Management, and it also helps businesses to constantly improve their operation and offerings.

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Feb
03

Responsive Design reading

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New topics around Responsive Design such as Responsive Content and Responsive Content Thinking are emerging, and this ClickZ article handles these in a Feb. 1 post titled Responsive Design, Nimble Architecture. The bottom line is that a lot of upfront preparation and thought go into achieving a responsive site and good information architecture is essential. Web analytics can play an essential part of migrating an existing site into a new information architecture and responsive design. On the other hand, implementing a new design/architecture is a great time for a web analytics implementation checkup.

Jan
29

Google Analytics Visitor Flow feature

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It seems that forever one of the advantages paid web analytics tools had over Google Analytics was path analysis. Not anymore – for a few months now GA has had something called Visitors Flow and it is pretty cool. This “new” feature allows you to segment on the fly and visually view a chart of the different ways site visitors traverse your website. For me the best part is that the visitor flow feature works retroactively with your data, unlike some setup and configuration which works going forward from the time it was set up. More posts to come about this really nice feature addition – the pressure continues on paid web analytics vendors!

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Jan
29

Toolbox Post: WhichLoadsFaster.com

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Most of my posts are probably ‘toolbox posts’ as it turns out. Ever wondered which of two sites load the fastest? A site called Which Loads Faster can help you win bets, or at least get a handle on what is going on when two web sites load in the browser. Use the site to perform a test between two sites in the splash screen when you first hit the site, or select your own matchups. Have fun learning!

Jan
29

Web-enabled Wireframes

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IA people, it’s time to get excited! Mockingbird is a nominally priced web-based wireframing tool which works in your browser. It was created by San Francisco based Some Character.

Categories : Uncategorized
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Jan
29

Excellent Analytics

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Nice post title, right? Excellent Analytics is something we all strive for, but this time the topic is actually the name of a plugin / add-in for Google Analytics which allows you to pull Google Analytics data directly into an Excel spreadsheet for further processing.

Excellent Analytics is free and open source, and has been around for a couple years now, so there’s no reason not to try it except for the fact that it relies on Windows and the Microsoft .NET framework. Click the link above to get the plugin, view the FAQ and a little gallery of sample results.

On the same topic of pulling GA data into other tools, this blog post explains how PBS has automated some of its web analytics reporting with other paid tools such as DataGrabber ($299 street).

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Jan
24

The future of tagging

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An interesting whitepaper crossed through my email inbox today titled ‘The Future of Digital Measurement and Personalization’ by Gary Angel at Semphonic. I always enjoy the papers written by the fine folks there, and you may find this document insightful as well. Basically the concept put forth is that tagging websites for web analytics, functionality and interactivity is unweildy and worsening because governance (change control and stability) is a huge challenge as time goes on. I like the concept of a TMS (tag management system), and we’ve seen each web analytics vendor put forth the bones of TMS such as Webtrends Tag Builder. This document focuses on Celebrus and their tag management and data warehousing solutiuons and I plan to study their solutions in the coming days. Thanks for reading!

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Jan
22

Mobile User Experience (UX) topics

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This well laid-out writeup of mobile web experience delivery came through a LinkedIn discussion today. I enjoyed reading it, because it mentioned the Responsive Web Design concept, which I can’t seem to get enough of. The following methods are detailed, and pros and cons for each delivery method are listed:

  • Standard Website
  • Responsive Web Design
  • Mobile Website
  • Mobile Application (mobile apps)

Enjoy!

I just read about the WATS tool, a Firefox plugin which helps users troubleshoot SiteCatalyst implementations. As always, any help working through Omniture tracking issues is welcome!

Categories : Omniture, Web Analytics
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